Shipping Policy

On this website, we strive to ensure that your order is delivered quickly and safely. Here is important information about our shipping process:

Processing time:

Orders are usually processed within 48 hours after payment is confirmed. During peak seasons or promotions, processing time may vary slightly.

Shipping method:

We use DHL, Fedex or other logistics to deliver your goods within 1-3 business days.

We charge reasonable fees, and customers can view the estimated shipping costs at checkout before completing the purchase. Shipping costs will be paid when you confirm the order and pay for the goods.

Delivery time:

Standard shipping usually takes 5-15 business days, and the shipping time will vary depending on your shipping address, order quantity. This may change due to unforeseen circumstances such as weather conditions, carrier delays or other factors beyond our control. (Customers will be notified if there are any shipping issues with the order.)

Track your order:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or directly through the carrier's website.

Shipping Issues:

While we work hard to ensure that all orders are delivered in a timely manner, please be aware that unforeseen circumstances such as weather delays or other issues may affect delivery times. If you experience any issues with delivery, please contact our Customer Service team and we will promptly assist you in resolving the issue.

Order Cancellations and Modifications:

If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be cancelled or modified.

If you have any questions about our shipping policies or need further assistance, please feel free to contact our Customer Service team. We are here to help!